Tens of thousands of people who discovered that HealthCare.gov made mistakes as they were signing up for a health plan are confronting a new roadblock: The government cannot yet fix the errors.
Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.
For now, the appeals are sitting, untouched, inside a government computer. And an unknown number of consumers who are trying to get help through less formal means — by calling the health-care marketplace directly — are told that HealthCare.gov’s computer system is not yet allowing federal workers to go into enrollment records and change them, according to individuals inside and outside the government who are familiar with the situation.
“It is definitely frustrating and not fair,” said Addie Wilson, 27, who lives in Fairmont, W.Va., and earns $22,000 a year working with at-risk families. She said that she is paying $100 a month more than she should for her insurance and that her deductible is $4,000 too high.
When Wilson logged on to HealthCare.gov in late December, she needed coverage right away. Her old insurance was ending, and she was to have gallbladder surgery in January. But the Web site would not calculate the federal subsidy to which she knew she was entitled. Terrified to go without coverage, Wilson phoned a federal call center and took the advice she was given: Pay the full price now and appeal later.
Now she is stuck.
The rest of the sorry tale is at WaPo
The mechanism to even deal with problems like these is not even in place, according to sources in the article.
That means we’ve been set up.
All we have is a Potemkin City of a web site.
A false front and nothing behind it.
And this cost taxpayers BILLIONS!
It reminds me of the wizard of oz. -don’t pay attention to the man behind the curtain.
Can you imagine the shrieks from the left if a company were screwing people the way obamacare is screwing people?
Wow, sign up for such wonderful insurance and get a free proctology exam in the comfort of your own home. I’m going to predict there will be more mass shooting as these people start taking drugs for anxiety and head off the deep end from the stress of losing their insurance or losing their savings because of huge increases in their deductibles .